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President's Blog


News and interesting tidbits shared by our President/CEO, Christopher Goebel


April 3, 2017
Five Things You Should Never Put on a Credit Card

The Star Trib had a good article on what items you should NOT put on your credit card. Don't forget, SLCU has a competitive, low rate Visa Credit Card available to qualified members. For more information, go to www.slcu.com or call one of our offices.

http://www.startribune.com/5-things-you-should-never-put-on-a-credit-card/417494723/
[external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


February 14, 2017
It Is Scam Time

We’ve received at least three calls from members getting hit with the computer clean-up scam. It has a few variations but goes something like this:

Member gets a call, email or pop-up from a company claiming that something is wrong with the member’s computer and that the person can clean it up. Member gives the scammer permission to remotely access their computer. Once in, the scammer installs software to track keystrokes and screen images. To pay for the clean-up service, the scammer may ask for the member’s debit card number. The scammer is then able to get into the member’s online banking and transfer funds from the member’s savings to checking.

The scammer calls the member back to tell them that money was “accidentally” deposited from the “company” into the member’s checking account and demands the member return the funds, either by cashier’s check or iTunes card purchase.

If you get a call like this, hang up. If you get an email, delete it without clicking on anything in the email.

If you get a pop-up on your screen, or click a link in the email, close it immediately and take your computer in to a reputable company to have them scan your computer for malware.

If you allowed the scammer to access your computer or had them transfer funds between your accounts, contact SLCU as soon as possible to deactivate your SLCU@Home online banking. It is recommended that if you had your computer accessed, you should get your computer to a reputable repair service and have them scan your computer for malware. It is also recommended that you close your current accounts and reopen with new account numbers. The StarTribune had a great article on a version of this scam. You can find it here.

http://www.startribune.com/alexander-how-a-pc-virus-scam-really-happens/413768983/ [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


September 14, 2016
Always Be Vigilant

Always be vigilant when using your SLCU debit or credit card. If anything looks suspicious where you are using your card, don't swipe it and tell the management of the establishment you are at.

http://www.startribune.com/state-consumer-protection-officials-warn-about-card-skimmers/393376941/ [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


September 9, 2016
Another Good Reason...

Here's another good reason to use SLCU for your financial needs. We are here for your financial well-being, not for sales quotas.

http://www.startribune.com/wells-fargo-fined-185-million-for-improper-account-openings/392758801/ [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


August 31, 2016
Safe Travels This Labor Day!

With Labor Day comes travel, and with gas prices hovering near their lowest point in over a decade, car travel means fueling up and paying at the gas pump.

While convenient, paying at the pump can also be risky. Fraudsters are increasingly targeting gas pumps for skimming card numbers, making counterfeit cards or selling the card numbers online. Here are a few suggestions when buying gas.

  • If you can, pay inside and swipe the card yourself.
  • If you are paying at the pump:

    • Look for security tape on the gas pump cabinet and make sure it hasn’t been tampered with or cut. Tampered tape could be a sign the pump has a card skimmer installed. If it has been tampered, don’t use the pump and tell the manager;
    • Use pumps closer to the front of the gas station as fraudsters will typically install skimmers at pumps away from the store;
    • Use a credit card instead of a debit card;
    • If you use a debit card, run it as a credit card rather than entering your PIN number.
  • Monitor your account regularly to spot unauthorized transactions.

If you suspect your SLCU credit card or debit card has been compromised, contact us immediately. If you have a SLCU Debit Card, use our CardValet® app from your phone. CardValet allows you to turn your SLCU Debit Card on and off at your convenience, get text alerts any time your card is used, see what transactions have been authorized and set parameters on how much can be spent on your card and where it can be used. Just go to your phone’s app store and download CardValet. It’s free and easy to install and use.

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


August 24, 2016
National Credit Union Admin Warns of Text Phishing Scams

Phishing scams can happen to anyone, even government agencies. If anyone calls you stating they are from the NCUA, do not give them any information, hang up immediately and call the credit union to report the phishing attempt. Click here to learn more. [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


August 23, 2016
Why Your Next Car Should Be Yellow

For years, I've been told to paint my house yellow for the best resale value. Apparently the same can be said for cars as well. looking for a yellow (or white, or black, or whatever color you want) car or truck, make sure to call or apply online at www.slcu.com.

http://www.startribune.com/why-your-next-car-should-be-yellow/390751061/ [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


July 27, 2016
Twin Cities Home Values on the Rise

It might be a good time to purchase or refinance your current home. Contact a loan officer today! Read about rising home values here. [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


July 20, 2016
Hurts So Good: the Psychology of Spending

Interesting article in the New York Times on why we spend money the way we do. The article can be found here. [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


April 19, 2016
Best Returns on Home Investments

Just saw a great article on StarTribune.com on what home improvement projects offer the biggest payback if you sell your home. Among the midrange projects adding a manufactured stone veneer or adding attic insulation seems to give the best payback, while adding a backup power generator or creating a bathroom addition recouped the least. The article can be found here (possible subscription required). [external link disclosure]

For you’re looking at selling or buying, CU Realty can be your best ally. Their staff of experienced realtors can help you very step of the way. They also have great home buying and selling seminars. Plus financing can be done through CU Mortgage. SLCU is proud to be partners with them. For more information on CU Realty and CU Mortgage, go to info.cucompanies.com/sooline.html. [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


April 6, 2016
Having a Backup Plan

Cathy Perme is a local consultant that advises companies on ways to manage change and improve their work culture. She also publishes a lot of useful advice for small business owners and people in general. Recently, she posted an article about having emergency knee surgery, and how difficult it is to meet your obligations when the unexpected gets in your way.

Whether those obligations are work deadlines, mortgage payments or shuttling kids to rehearsals, you need a backup plan in case the unexpected comes calling.

https://www.linkedin.com/pulse/when-life-intrudes-cathy-perme
[external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO


January 21, 2016
Tax Identity Theft Awareness Week: Jan 25-29

Every year, thousands of people are victims of tax identity theft.  Tax identity theft typically happens when a scammer files a fraudulent tax return using another individual’s Social Security number and receives a refund electronically. A person typically discovers they have been a victim of tax identity theft when they go to file their own tax return, only to be informed by the Internal Revenue Service that a return has already been filed in their name.

The Federal Trade Commission is hosting Tax Identity Theft Awareness Week Jan. 25-29 by hosting a number of events, including webinars and Twitter chats, on the subject of tax identity theft. For more information, go to ftc.gov/taxidtheft.   [external link disclosure]

Please note that the federal government sponsors an online website to help identify identity theft victims. You can visit this websit at www.IdentityTheft.gov.   [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO
 
 


December 21, 2015
Tis the Season for Scams

It's that time of year where the scammers come out of the woodwork. Always be careful and ask for proof of any debt if you're unsure.

http://www.twincities.com/crime/ci_29292574/minnesota-warns-fake-debt-collection-scammers-at-work [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO
 


October 13, 2015
Winterizing your Home

It’s that time of year to get you home ready for winter. The StarTribune has a great article on things that should get done around your house before the cold sets in. You can find the article here.  [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO
 




About Christopher Goebel, President/CEO of Soo Line Credit Union

Chris Goebel grew up in Richfield, MN and graduated from the University of Minnesota with a degree in business management. He's spent most of his adult life working for credit unions.

In 2013 Chris graduated from CUNA Management School and received his designation as a Certified Credit Union Executive.

Chris welcomes member feedback. Call 612-373-9412 or send an email to .

 


   

   
 


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