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Missing or Stolen Checkbook and/or Debit Card
Call 612-373-9400 or 1-800-355-7528 during regular business hours to order
a replacement card. This applies to Instant Cash Cards (ATM card) as well as Instant
Cash & Check Cards (debit card).
To report a lost or stolen Instant Cash Card (ATM card) or
Instant Cash & Check Card (debit card), call 612-373-9400 or
1-800-355-7528.
After hours to report a lost or stolen Instant Cash Card
(ATM card) or Instant Cash & Check Card (debit card), call
1-800-535-8440; for International after hours to report a lost or
stolen ATM card, call 1-612-316-1484.
If you suspect fraud on your account, you will
need to file a police report and come in to the credit union to
sign an affidavit of forgery/fraud.
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Missing or Stolen VISA Credit Card
VISA has a hotline for reporting stolen cards. Call 1-800-442-4757 for assistance, anytime day or night.
Nervous about Shopping Online?
Use our Verified
by Visa program to protect your credit card when making online
purchases.
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Don't Let Them Steal Your Identity, Too
It's bad enough to have your purse or wallet stolen.
Unfortunately, thieves can also use the information in your checkbook or
credit card to steal your identity.
Don't be a victim! For $4.95 per month, the AlertMe credit
monitoring service will alert you immediately if a new credit card is
taken out in your name, or if suspect charges appear on your account. This
service is strongly recommended for the first year after you've
been a victim of theft. Find out more.
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