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Missing or Stolen Checkbook and/or Debit Card
Call 612-373-9400 or 1-877-634-0020 during regular business hours to order
a replacement card. This applies to ATM Cards as well as Debit Cards.
To report a lost or stolen ATM Card or Debit Card (debit card), call 612-373-9400 or
1-877-634-0020.
After hours to report a lost or stolen ATM Card or Debit Card,
call 1-800-472-3272.
If you suspect fraud on your account, you will
need to file a police report and come in to the credit union to
sign an affidavit of forgery/fraud.
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Missing or Stolen VISA Credit Card
VISA has a hotline for reporting stolen cards. Call 1-800-442-4757 for assistance, anytime day or night.
Nervous about Shopping Online?
Use our Verified
by Visa program to protect your credit card when making online
purchases.
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Don't Let Them Steal Your Identity, Too
It's bad enough to have your purse or wallet stolen.
Unfortunately, thieves can also use the information in your checkbook or
credit card to steal your identity.
Don't be a victim! For $4.95 per month, the AlertMe credit
monitoring service will alert you immediately if a new credit card is
taken out in your name, or if suspect charges appear on your account. This
service is strongly recommended for the first year after you've
been a victim of theft. Find out more.
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