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In Case of Theft

Missing or Stolen Checkbook and/or Debit Card
Call 612-373-9400 or 1-800-355-7528 during regular business hours to order a replacement card. This applies to Instant Cash Cards (ATM card) as well as Instant Cash & Check Cards (debit card). 

To report a lost or stolen Instant Cash Card (ATM card) or Instant Cash & Check Card (debit card), call 612-373-9400 or 1-800-355-7528. 

After hours to report a lost or stolen  Instant Cash Card (ATM card) or Instant Cash & Check Card (debit card), call 1-800-535-8440; for International after hours to report a lost or stolen ATM card, call 1-612-316-1484.

If you suspect fraud on your account, you will need to file a police report and come in to the credit union to sign an affidavit of forgery/fraud.

Nervous about Shopping Online?
Use our Verified by Visa program to protect your credit card when making online purchases.

FreeCreditProfile.comMissing or Stolen VISA Credit Card
VISA has a hotline for reporting stolen cards. Call 1-800-442-4757 for assistance, anytime day or night. 

Is your purse or wallet missing?  
If you're not sure whether it's been stolen or misplaced, consider a monitoring service to prevent fraud. Click here for your FREE 30 Day Trial!  

You should immediately call one of the three major credit bureaus to report the fraud or theft:

Website: Experian Equifax Trans Union
To report Fraud: 888-397-3742 800-525-6285 800-680-7289
Order Credit Report: 888-397-3742 800-685-1111 800-916-8800

 

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